TRUST TO LOVE: Turning Faith into Support
Funding: If you look up the definition of “funding” in a dictionary, it is explained as “the provision of funds.” It means receiving investments to raise funds for a specific program or project. Wadiz, we believe that funding goes beyond simply “providing funds”; we believe this process is imbued withthe trust that makers inspire inpeopleandthe affectionthat supporters show in cheeringthemon. We want to share these stories of trust and love forged through fundingthrough our TRUST TO LOVE campaign.
첫번째 이야기의 주인공은 <리패드>입니다. <리패드>는 3번의 펀딩에 성공하고 와디즈 스토어에 입점해서도 높은 평점을 받고 있는 믿음직한 프로젝트입니다. 믿음을 응원으로 만든 펀딩 과정을 잘 보여주는 모델이죠.
“It’s such a waste of paper😫”
RePadis a memo pad designed to securely hold scrap paper—which tends to fly away and crumple easily—so you can make the most of it. The creator of RePad says the idea came to them when they saw scrap paper piling up in a corner of the office, thinking it was a waste to throw it away so easily, and then noticed colleagues awkwardly stapling sheets together as they went along.
That idea was a memo pad that made it easy to insert and remove sheets of scrap paper while keeping them securely in place so they wouldn’t fly away. Ripad attractedabout 3,000 backers in its first crowdfunding campaign. Many backers who could relate to the frustration of dealing with loose sheets of paper gave us their enthusiastic support. But it didn’t end there!
“If you listen to your supporters, you might even wake up to a funding campaign 👀”
The first backers who tried the Repad provided very active feedback. The Cheonha JLC team, who created the Repad, carefully gathered this feedback and incorporated it into the product. That’s how the upgraded Repad was born. We launched another crowdfunding campaign for the Repad 2, which incorporated the backers’ feedback. What were the results?
It was a huge success! Since we even addressed the initial issues with the Repad, word of mouth spread and attracted even more supporters. As a result, the Repad managed to gather over 10,000 supporters across three funding campaigns. The total funding amount reached 200 million won.
You can now purchase the Repad directly from Wadiz. Thanks to the feedback we received from our backers during the crowdfunding campaign, which helped us improve the product, it has maintained a high satisfaction rating of 4.6 and established itself as a steady seller. This success is the result of a collaboration between the maker—who listens to our feedback and incorporates it into the product, thereby earning the trust of our backers—and the backers themselves, who recognize the maker’s sincerity and cheer them on.
“We’re the first funding platform to do this🏆”
Wadizis committed to ensuring that backers and makers can participate in crowdfunding with mutual trust, support, and enjoyment. We were the first crowdfunding platform to introduce a refund policy that reimburses backers if the product they receive differs from the project description or if delivery deadlines are not met. We also publish a monthly transparency report that quickly identifies and openly discloses any project issues reported by our backers.
“We recently released our ‘Funding Refund Policy,’ and that was the moment I felt most proud.
Even among world-renowned crowdfunding platforms, none operate their refund policies as progressively Wadiz.Most platforms maintain a neutral stance and often emphasize that if a problem arises with rewards, the creator has no choice but to resolve it themselves. However, through our “Funding Refund Policy,” we’ve strived to eliminate as much ambiguity and inconvenience as possible for our supporters. We’ve established clear criteria for refunds, and
if a creator unjustly refuses a refund, Wadizsteps in directly.”<와디즈넥스트 11호> 법무정책팀 최지연 프로 인터뷰
Wadizis committed to listening to your feedback and working hard to foster a healthy crowdfunding culture where trust is transformed into support. We hope you’ll continue to follow our journey!
<Trust To Love : 리패드> 에피소드 더보기 >>>
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